Call: (941)269-8284
1. Engine warranties are limited to manufacturing defects in the block, heads, pistons, crankshafts, camshafts, rockers, and oil pumps. We do not warranty any attached accessory parts, such as switches, sensors, cables, electronics, belts, hoses, water pumps, manifolds, wire harnesses, valve covers, brackets, flywheel etc. Diesel Engines: We do not cover injectors, high pressue oil pumps, high pressure fuel injectors or any other part which is not part of the core engine as defined above.
2. In the event of a warranty claim, an Engine Diagnostic Report is required from an ASE Certified Automotive facility. An Engine Diagnostic Report can be sent to you or your ASE Certified Automotive facility in the event that a diagnostic report is not available.
3. We are not responsible for improper installation and or labor charges.
4. All returned parts or cancelled orders are subject to a 25% handling and restocking fees plus customer assumes all shipping costs.
5. All mis-ordered or mis-diagnosed parts will be assessed a 25% restocking charge and freight both ways, regardless of the reason.
6. We do not assume towing, shipping, transportation, and car rental cost.
7. Usual delivery time is about 7-14 working days but due to some unusual circumstances please allow additional time.
8. All residential deliveries incur a $75 shipping charge, unless agreed to otherwise
9. Extended warranty will be activated upon notification of installation of part.
10. Engine or transmission must be installed AND warranty activated within 10 business days of delivery OR ALL WARRANTIES WILL VOIDED.
11. Exchanges or Store credits only after the part has been in customer possession for more than 30 days.
12. Although GOE makes every effort to make the part look as nice as possible before it ships no warranty or guarantee is made towards the appearance of that part.
13. Make sure to inspect all parts before signing for them on delivery.
14. The stated mileage is not guaranteed and is correct to the best of our knowledge.
15. We do not warranty oil leaks/damage on engines or transmissions due to non replaced seals, gaskets or filters.
16. OEM auto parts are interchangeable with multiple years, makes and models which means the same part is an exact fit for multiple makes and models as determined by OEM standards. We guarantee the part we sell to fit your vehicle.
17. All deposits are non-refundable.
18. Any engine and transmission returned not in the same assembled condition as it was received will not be refunded under any circumstances. If the engine or transmission is disassembled in any way without our express written authorization it will void the warranty.
19. Engines are tested, visually inspected and cleaned.
20. If you were charged a core fee, you will not be refunded if there are cracks or holes in the block or head or if the engine is disassembled or if not returned within 30 days.
If the item is improperly installed.
If the item is used for racing.
If the item is operated without proper lubrication or cooling regardless of the reason.
One-time Labor Warranty Claim Service:
We provide a one-time labor warranty claim service for our products.
You may only file a single labor warranty claim on any product you purchase from us, without the possibility of filing any future claims on the same product.
Our warranty claim service professionals will work diligently to ensure your warranty claim experience is a success.
We reserve the right to charge any necessary fees in connection with the fulfillment of any valid warranty claim.
*PLEASE NOTE: Falsifying information will automatically void your warranty.
GOE warrants to the original purchaser that each used engine sold by GOE shall be free from knocking, excessive oil consumption and cracks in the block, subject to the following terms and conditions.
Engine: As used herein, the term engine shall mean, a used engine assembly (basic block, cylinder head and internal components) supplied by GOE of the original manufacturer - Everything else is left on for convenience purposes only.
Subject to the limitations listed herein, GOE at its option will either give the customer another engine of the like kind and quality, if available from GOE stock or refund the purchase price if GOE agrees engine defective. GOE will not be responsible for any labor cost incurred by the customer.
This warranty applies only to the used Engine. This warranty shall not apply to or include the following:
ADDITIONAL LIMITATIONS & OWNER/USER OBLIGATIONS FOR THIS WARRANTY TO REMAIN IN EFFECT. | ||||
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**FAILURE TO PERFORM THESE OPERATIONS VOIDS WARRANTY** |
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LIMITED LIABILITY: |
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The liability of GOE is solely and exclusively limited to supplying a replacement engine if available or refunding purchase price. GOE does not assume and has no liability for labor costs or replacement of oil or anti-freeze, damage to other engine parts or components towing charges, telephone calls, freight, lost profits, lost time, substitute transportation or replacement vehicle or any other consequential damages. GOE has no responsibility for any failure resulting from improper installation, modification of the product faulty or incompatible parts and accessories and/or abnormal use of operation. GOE sells used automobile engines and transmissions, not used automobiles. |
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We do NOT accept anything Freight Collect. |
5 Year Part & Labor: Terms and Conditions
ENGINES COVERAGE INFORMATION:
Coverage expires 36 months from purchase date or 36,000 miles from odometer at time of used engine installation; whichever comes first.
COVERED COMPONENTS:
ENGINE:
The following components of gasoline or diesel engines: pistons pins, crankshaft and main bearings, connecting rods and rod bearings, camshaft and camshaft bearings, intake and exhaust valves, valve springs, oil pump, push rods, rocker arms, hydraulic lifters and rocker arm shafts. The engine block and cylinder heads are covered only if damaged by a covered component.
SEALS & GASKETS:
Seals and gaskets are replaced only if part of repair or replacement of covered components. Leaking gaskets or seals are not covered.
GENERAL, KEY TERMS & CONDITION:
REPLACEMENT PARTS (INCLUDING ENGINE):
The engine must be installed within 10 business days of its receipt. A new thermostat and timing belt must be installed at the time of engine installation. Any claims occurring prior to receiving such funds will be considered pre-existing and will not be covered.
In case of a total breakdown of a part or engine, the administrator’s obligation is limited to repairing or replacing broken covered components. It is the administrator’s decision to replace the engine or to replace part(s) that are covered under this contract. If replacement of an engine is required and a replacement engine is not available we reserve the right to pay in cash the cost of replacement engine’s value. If the engine needs to be replaced under the coverage of this contract, GOE has the option to replace the said engine with another used assembly of like kind and quality, or paying the contract holder the GOE wholesale replacement engine cost. GOE will not be responsible for any freight cost incurred. Replacement of any parts or engine will be done only once under this contract.
TRANSFERABILITY: This product warranty is not transferable to another purchaser or another engine.
ADMINISTRATOR’S RIGHTS TO TERMINATE BENEFITS: In the event of a claim, administrator reserves the right to terminate the benefits of this product warranty upon the discovery of fraud or misrepresentation of a material fact by the purchaser or the purchaser’s representative. Evidence of fraud or misrepresentation is forwarded to the proper state and federal authorities. Any vehicle used in the commission of a crime will have all benefits terminated.
MAINTENANCE REQUIREMENTS:
EXCLUSIONS:
LIMITED LIABILITY FOR ENGINES:
Warranty must be activated within 10 business days of delivery OR ALL WARRANTIES WILL VOIDED.
GOE will reimburse the repairer up to $50.00 per hour for the repair of a part or assembly. These charges shall not exceed (a) 100% of the part price as indicated on your original invoice, and (b) applicable numbers of hours derived from labor allowances from nationally recognized labor time allowance manuals.
Limit of liability is $2,500 (aggregate) or the actual cash value of vehicle whichever is the lesser amount at time of claim as determined by the low book amount in either KBB or the NADA Guide at company’s discretion.
Customer with warranty related questions can contact the warranty department by calling 1(941)269-8284 or sending an email to [email protected] .
1 Year Parts Only: Terms and Conditions
TURBOS
COVERAGE INFORMATION: Coverage expires 12 months from purchase date or 12,000 miles from odometer at time of Turbo installation; whichever comes first. (Only applies to Turbos bought separately and not those included on Engines.)
LIMITED LIABILITY FOR TURBOS:
Warranty must be activated within 10 Business Days of delivery OR ALL WARRANTIES WILL VOIDED.
Customer with warranty related questions can contact the warranty department by calling 1(941)269-8284 or sending an email to [email protected] .
So that we may correctly identify your order, please enter your Invoice # and the Last 4 of the Credit Card used to make the purchase below:
So that we may correctly identify your order, please enter your Invoice # and the Last 4 of the Credit Card used to make the purchase below: